Your Privacy Fully Secure — Learn How

Ek444 (ek444.wine) takes your privacy very seriously. This Privacy Policy explains what information we collect, why we collect it, and how it is used.

This policy complies with Bangladesh and international data protection laws. By registering or using ek444, you agree to this policy.

This policy applies to all ek444 services — including the website, mobile browser version, customer support chat, and email communications.

Ek444 collects three types of information — what you provide directly, what is automatically collected through your usage, and what is obtained from third parties for verification purposes.

1. Information You Provide Directly

• Full Name & Date of Birth
• Email Address & Mobile Number
• Password (stored in encrypted form)
• Payment method details (mobile banking number, bank account)
• KYC Documents (National ID, Passport)

2. Information Collected Automatically

• IP Address & Device Information
• Browser type and operating system
• Page visit time, session duration
• Cookies & Local Storage Data
• Transaction History & Gaming Logs

We use your information only for specific, lawful purposes. Your data is never used for anything unrelated to those purposes.

1. Account Management: Registration, login, password reset, and account verification.
2. Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
3. Security Assurance: Detecting fraud, preventing money laundering, and monitoring unusual activity.
4. Customer Support: Handling your issues and processing complaints.
5. Legal Obligations: Regulatory reporting and record-keeping.
6. Service Improvement: User experience analysis and new feature development.

Ek444 retains your data only for as long as necessary. All information is kept while your account remains active.

• Account Information: May be retained for up to 5 years after account closure for legal and compliance purposes.
• Transaction records: retained for up to 7 years in accordance with international financial regulations.
• KYC Documents: Retained for the period required by legal obligations.
• Support chat history: retained for up to 2 years.
• Cookie Data: Until session ends, or a maximum of 1 year.

After the retention period, data is securely deleted or anonymized.

Ek444 never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with the payment gateway to process deposits and withdrawals.
• KYC Verification Service: Documents are sent to an approved verification agency for identity checks.
• Legal Authorities: Information is disclosed in response to a court order or a lawful request from a government authority.
• Technology Partners: Limited technical information may be shared for hosting and cybersecurity purposes.

Ek444 uses cookies on its website to enhance your experience. Cookies are small files stored on your device.

Cookie Types

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: Used to remember your preferred language and display settings.
• Analytics Cookies: To understand page visits and usage patterns — you may opt out.

You can disable cookies from your browser settings, though some features may not work properly.

As an ek444 user, you have full rights over your own data. Contact our support team to exercise any of the rights listed below.

Ek444 uses industry-leading security measures to protect your data. Our security team monitors systems 24/7.

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
• Password Hashing: Passwords are never stored in plain text.
• Two-Factor Authentication: Two-factor authentication available for your account.
• Regular Security Audits: Regular system audits conducted by external experts.
• Firewall & DDoS Protection: Advanced systems in place to prevent unauthorized access.

Stay vigilant on your end too — never share your password with anyone, and avoid logging in over public Wi-Fi.

If we become aware that a minor has provided us with data, we will immediately delete that data and close the account. If a parent or guardian suspects their child is using ek444, please contact us right away.

Ek444 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified by email for any significant changes.

Continued use of the platform after any updates constitutes acceptance of the revised policy.